Vodafone Egypt.

[DJKeefy]

Yesterday I received a call from a Vodafone number asking me for my passport number, I asked them why they needed it again when they already have it (I have been on the same number for 12 years) I also only 2 months ago went on to a new contract with them where they took my passport number. anyway I asked him to ring me back in a few days due to me not being too well at the moment and my passport is locked away in 1 of my suitcases under the bed.

Today speaking to the English lady upstairs about this, she told me that she had to go to Vodafone in Luxor due to them switching her sim card off, Vodafone told her that they needed her passport number, that's why they switched her off (she was not informed via a call or txt about this), while she was there a women was inquiring about a call she received from Vodafone asking about her passport number too.

I have just rang Vodafone and tried to make a complaint about these calls from the number 0102 235 5666, I explained to the customer services that how are we to know this is someone ringing from Vodafone when it's just a normal Vodafone number, We don't, it could be someone with some sort of scam, who knows? on calls that I have had before from Vodafone, ring from what is recognized as a Vodafone number (or on my phone it shows as Vodafone)

Anyway I was told I can't make a complaint cause the number above is a Vodafone number, so once again Vodafone are unwilling to listen to the customer.

In the last few years Vodafone has gone to the pits in my opinion (it seems like many others think the same too).

[Glyphdoctor]

My husband was getting repeated texts from Etisalat saying he needed to call to confirm his id data. The number was a short one that needed to be called, only 3 digits, such numbers can't be scam numbers so we knew it was legit. He finally did and they asked some questions that we found a bit private.

So he called back the regular Etisalat support number and inquired about it. They told him they are getting their information about subscribers directly from the Ministry of Interior's database.

Considering that the phone companies benefit in no way from spending their time on such things, the only conclusion one can draw is that they are doing this under orders of the Ministry of Interior. They seem to want to make sure the person to whom the phone is registered is actually the one who is using it by asking personal questions. Why, who knows?

[Glyphdoctor]

Apparently a news conference was held today about this. 1.9 million lines have been closed so far because of lack of information about the owners and the reason for the confirmation is because phones are used in crimes like terrorism, harassment and kidnapping.

[Chocolate Eclair]

Now why have other Countries not not come up with this anti terrorism idea?

[newcastle]

Now why have other Countries not not come up with this anti terrorism idea?

Possibly because it's a ludicrous idea Would anyone contemplating terrorism, harassment, kidnapping or any other nefarious activity use a phone SIM traceable to them

Sounds to me more like paranoia on the part of the security apparatus. I wonder how many calls they monitor.

[Wills]

Oh bugger, I am with Vodafone so no doubt it will not be working when I come back.

[Dusak]

Now why have other Countries not not come up with this anti terrorism idea?

Possibly because it's a ludicrous idea Would anyone contemplating terrorism, harassment, kidnapping or any other nefarious activity use a phone SIM traceable to them

Sounds to me more like paranoia on the part of the security apparatus. I wonder how many calls they monitor.

Well yes they would and do. When my friends sister was murdered two years ago they caught one of them because he was using her stolen phone to brag about what he and his two mates had done via text.

[BBLUX]

We had the same problem with Etisalat a few weeks ago. Called into the Etisalat shop while over shopping. The guy at the desk was not at all surprised. He told us around 220,000 customers had been cut off. He then checked our accounts and said that all the information was up to date and was able to reactivate us immediately. he told us that the deactivations was by the orders of the Ministry of Telecoms. Apparently all the data had been sent to the Ministry but it had not been updated on their servers. So, who gets inconvenienced? yes the customers and the companies.

[BENNU]

After nine years in and out of mobile phones, my Vodafone sim card died, so last month I went to buy a new one with the same number. This would cost five pound and take a minute, but at first they refused to let me keep the number because it had never been registered in my name. I would not change my number now, so I persuaded them to accept that it was mine, and they let me buy a new sim card after I showed them my passport.

6-7 years ago I went to a Vodafone shop in Zamalek to get an extra line. On their web page I had just read that no documentation was necessary, but I had to return with my passport, since this was their "policy". I wrote to them and suggested that they changed the false information on the webpage in stead of wasting their customers time, but as usual they ignored me and years later, it still said that no documentation was required to get a sim card in their stores.